Activate a Token Using QR Code

If you perform the following procedure and are unable to scan the QR code, follow instructions in the Activate Your Token window, under Scan QR Code unsuccessful?

Note: If your administrator configured the activation code to expire, be sure to import the token before the expiration time.

Before You Begin

Install the RSA SecurID Software Token app, version 2.0 or higher, on your mobile device. If you do not have the app, you can download it from the app store for your device.

Note: The Scan QR Code option is not supported on iOS 6.

Procedure

  1. Log on to the Self-Service Console from a device other than the one on which the RSA SecurID app is installed.
  2. In the My Authenticators section, click Activate Your Token.
  3. Follow instructions in the Activate Your Token window to activate the RSA SecurID software token.